We have developed this policy so that you can
feel confident about the privacy and security of the personal
information that you provide to us.
Disclosure of information
John Hoole Estate Agents complies with and is
registered under the Data Protection Act 1998 in the United Kingdom.
We take all reasonable care to prevent any unauthorised access
to and use of your personal data.
Our staff and those working for our agents and
contractors maintain a responsibility to keep your information
confidential and will only use it to offer relevant products and
services related to your enquiry.
Any personal details that we use to provide or
promote our products and services to you (e.g. name, address,
email address, telephone number, or any details of the services
you have purchased or about which you have enquired) will not
be passed to any third party organisation for marketing purposes
without your permission and will not be used by us for any purpose
other than that which you requested.
The Internet is not a secure medium. However
to protect your data we put in place various security procedures
including use of firewalls, backup measures, we limit access to
data to relevant personnel and password protect all machinery
holding personal data.
Personal information
You don't have to register to access John Hoole
Estate Agents's website, however, we want to help you find exactly
what you require as quickly and smoothly as possible. Therefore
the more we know about your preferences the easier it is for us
to help you. For this reason we encourage you to register with
us.
Once registered we are in a better position to
recommend specific properties or services of potential interest
to you. Your details may be combined with other information in
our records in order to:
- Save you having to keep giving us the same information
for different John Hoole Estate Agents services.
- Help you to get more out of your visits to our
website by suggesting information about products and services
which may be useful to you.
- Keep other parts of John Hoole Estate Agents
up to date with your details in order to offer you products
and services by post or e-mail that may interest you.
When you register you consent to us using your
personal data in the manner described in this Policy.
If you do not register, the personal data we
collect from you will be limited to the specific enquiry you have
made. John Hoole Estate Agents will use that data for no other
purpose than to facilitate that transaction.
If any of the information that you provide to
John Hoole Estate Agents changes, for example if you change your
email address, name, address or contact numbers, please let us
know the correct details by sending an email to info@johnhoole.co.uk
Cookies
John Hoole Estate Agents's web site, or an embedded
component from a trusted partner may automatically create a 'cookie'
when you visit us.
A 'cookie' is a piece of information that is
held on your PC, which enables our website to recognise you on
subsequent visits and allows us to tailor your visit to your specific
requirements.
As the 'cookie' is based on your PC we are unable
to recognise you if you visit any of our websites from a different
PC unless you register with us.
If you do register then you will be able to login
from any PC using your passcode. John Hoole Estate Agents's use
of 'cookies' does not include the collection of any personal information
regarding the use of your PC or internet browsing in any way.
If you do not want a cookie to be created on
your PC, web browsers such as Netscape and Internet Explorer provide
the option to disable them. Please note that some personalised
services on this site may not be available if you choose to disable
cookies.
You can read more about cookies and their use
at the Interactive Advertising Bureau's dedicated website: www.allaboutcookies.org
Email
John Hoole Estate Agents complies with the Privacy
and Electronic Communications Regulations 2003 in the United Kingdom.
We respect the privacy of personal email accounts
and we store your email address as securely as any other personal
information we hold. We will not send you unwanted email messages
or junk mail and your details will not be passed to any organisation
outside John Hoole Estate Agents without your explicit permission.
If you have given us permission, we may use email
to send you messages to keep you up to date with news about our
current services, as well as anything you express an interest
in, either online or through other contact with John Hoole Estate
Agents.
Third party sites
Third party internet sites that you can link
through to from our website are not covered by our Privacy and
Security policy, so we accept no responsibility or liability for
these sites.
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