What do people say about us?


Over the last six years, 100% of our clients, independently surveyed by The Property Ombudsman, have stated that they would recommend us. See for yourself  http://www.referenceline.com/

 

Thank you for everything! Without your help, we would never have lasted the course. The lawyers came out badly from this experience, but I take my hat off to you and it gives me a new respect for the estate agent!"
Ted and Maggie

 

I'm grateful to the team at John Hoole for their attention to detail, helpful attitudes, hard work, and a willing pro-activeness to help keep things moving. I had a thoroughly positive experience in all my dealings with them, and would not hesitate to recommend them.
Lucy

 

This is the best estate agent I have ever dealt with. The team have the highest professional standards and are excellent at their jobs. They are also extremely thoughtful, calm and kind and even manage to bring humour to the process, which is not easy.

I would recommend them to anyone.
Angie

 

Pleased with the work of the firm. Had good communication (much better than my selling agents). Good management of the chain and related transactions.
Richard

 

Probably the most professional firm of estate agents I have ever encountered. Very helpful service, prompt with information and made a genuine effort to help answer my questions and initial investigations. They really went the extra mile.
Robbie

 

100% satisfied, as John Hoole staff drove the negotiations and got the sale over the line, tying together all the loose ends - basically doing much of the groundwork that the solicitors were lethargic on. Their local knowledge was spot on and made the difference on this sale.
Bruce

 

Sale was an intestate probate. Agent handled remaining partner & family with utmost respect & care. Although the family ended up (due to deadlines etc) selling at a bad time in the properly market, the agent’s quiet determination netted us £40,000 more than was offered initially. All negotiations were made in our best interests and were always efficient and prompt. My two brothers and I are all eternally impressed and grateful for the quality of service!
Astrid

 

Superb! We were kept fully up to date throughout the entire process. Always someone knowledgeable to speak with when required. John Hoole and his team managed to find a buyer within two weeks of marketing the property and achieved a sale just £2,000 off the asking price.

Have never used John Hoole estate agents previously, but approached them following a recommendation from a friend who had marketed the property unsuccessfully with another agent for 12 months.
Jonathan and Sarah

 

A degree of personal attention and a standard of service both higher than I had expected of any estate agent or could possibly have hoped, culminating in a speedy and successful sale.
John

 

Excellent service provided by John Hoole Estate Agents. Clear and accurate information, no inappropriate pressure applied to us as buyers. Regular communication through telephone and email.
Andrew

 

Excellent service. Best agents I have ever dealt with.
Anne

 

A small team, but we got a very personal and professional service. They returned calls promptly and worked hard to get buyers through the door. They assisted us throughout the process and went above and beyond where they could. They also recommended a very good financial advisor. We would not hesitate to use John Hoole again and we have recommended their services to others.
John & Gina

 

We really appreciated all your hard work on our behalf and were very impressed with your professionalism throughout. I would be very happy to recommend you and John Hoole and have already done so to my neighbour. It was a pleasure doing business with you and we wish you every success in the future. Take care and all best wishes
Angela and Alex

 

We were very happy with John Hoole's service. They have a personal touch in their business and still maintain the professionalism.
Shagufta

 

Tristan was very helpful and professional, as were his colleagues when he was unavailable. I was very happy with this estate agent and have recommended them to my friends.
Julia

 

Tristan and his colleagues John and Chloe were extremely professional, knowledgeable and courteous at all times. They kept me updated at all times with what was happening with my sale without me having to chase them. Very impressed with the service offered..... Would definitely recommend.
Feisal

 

The firm were both professional and friendly in my business with them. They also kept all parties informed about viewing arrangements and progress of the sale. They ultimately achieved a fast sale above the asking price.
Ted and Maggie

 

I'm grateful to the team at John Hoole for their attention to detail, helpful attitudes, hard work, and a willing pro-activeness to help keep things moving. I had a thoroughly positive experience in all my dealings with them, and would not hesitate to recommend them.
Peter

 

As the buyers we were not the main client but felt supported by Tristan throughout the process and could not be happier with our purchase. Communication was good and we used the conveyancer recommended by Tristan who really did help the sale run smoothly. I will definitely consider John Hoole for my next house move.
Helen

 

Very easy transaction with clear information from the start to finish. Overall it was a very pleasant transaction.
David

 

Professional and very helpful in every way. In 40 years and 3 moves this was the best.
Gina

 

John Hoole Estate Agents in Brighton were a pleasure to deal with from beginning to end. They maintained excellent communication throughout the process and couldn't have been more helpful. It is rare to find an agent that acts with such professionalism and integrity.
Will

 

John Hoole and his co-workers were once again excellent dealing with a sale which proved to be rather troublesome (through no fault of theirs). We have now sold two properties using John and would not hesitate to go back to them. Using John extensive local knowledge we were able to maximize the price achieved for the property.
Mark

 

John Hoole Estate Agents are professional, hard-working and ethical. They went above and beyond to get the deal done and without them I never would have sold my property. They have old fashioned good manners mixed with a modern approach and I would be happy to use them for any type of sale. I would trust them in my house as well as to sell it. A first class service and thoroughly recommended.
R Williams

 

The team at John Hoole were fantastic, Zoe was handling the sale and an incredible source of knowledge and practical wisdom. As a first time buyer the process can feel especially daunting and opaque. Naturally there were some minor obstacles, completely unavoidable by the seller, and Zoe was excellent at communicating the situation and keeping us all at ease as we navigated through. I spent an enormous amount of time searching for my first property and have dealt with a huge number of Brighton estate agents, the service at John Hoole gave me faith back in the profession.
Lucy Cooke

 

We have used John Hoole twice when buying and selling and a great experience. Very hard to find trustworthy estate agents but these guys know what they are talking about, great communication (from start to finish) and take a great care in the way they deliver their services. Highly recommend.
Hannah Doughty-Curtis

 

Some of the most helpful friendly staff who really know how to navigate the challenging housing market. Hands down the best experience I’ve ever had with an estate agent. If you want to buy or sell a house you couldn’t go wrong with John Hoole.
Fenton Butcher